The Capable PBXware Integration app can be used to integrate your PBXware phone system with monday.com.
Quick start
- Install the app from the marketplace
- Set up one or more of the features below
Caller ID and call logging to contacts
These features are not currently available for PBXware, but we are working on it. Please email support@capablekoala.com for more information.
Phone number prefixer feature
In PBXware, calls to numbers starting with prefix field in PBXware’s outbound rules can be used to route calls based on the prefix of the number dialed.
For rules you have setup in PBXware, you can set up the number prefixer feature in monday so that when you click to dial a number, it’s already prefixed and ready to call.
This can be useful if you have multiple monday.com boards for different brands/clients which have different outbound numbers, for example.
Please see the following video for a detailed setup guide: